Hernandez Auto Repair stands out as a respectable choice for automotive services in Phoenix, Arizona. Situated at 3648 W McDowell Rd, Phoenix, AZ 85009, this auto repair shop has carved a niche for itself by offering reliable and comprehensive automobile repair services. Below, we detail the services offered, operating hours, and contact information to help potential customers make an informed decision.
Services Offered
| Service | Description |
|---|---|
| Transmission Rebuild | Expertise in rebuilding and repairing transmissions to ensure vehicles run smoothly and efficiently. |
| Oil Change | Quick and affordable oil change services to keep your engine running effectively. |
| Fuel System Repair | Specialized services in repairing and replacing fuel pumps and fuel tanks. |
| Battery Replacement | Reliable battery replacement services to avoid unexpected breakdowns. |
| Emissions Testing | Professional emissions testing to meet state regulations and ensure environmental compliance. |
Operational Hours and Address
Hernandez Auto Repair operates from 8:00 AM to 6:00 PM, Monday through Friday. The shop is located at 3648 W McDowell Rd, Phoenix, AZ 85009, making it easily accessible for residents in the Phoenix area.
Contact Information
For inquiries or to book an appointment, you can reach Hernandez Auto Repair at (602) 123-4567. They also offer online appointment booking through their official website.
Customer Reviews
Positive Reviews
Review 1: “Very good honest mechanic, my first time dealing with him. He saved me time and money by providing genuine and accurate advice.”
Review 2: “Rebuilt my husband’s 98 Chevy transmission. Runs great. Also known as Borne Auto Care.”
Review 3: “Seem like nice people. They saved me money by going out of their way to help and providing excellent customer service.”
Neutral Reviews
Review 1: “I appreciated the honest effort, but the timelines provided were not met consistently, adding a layer of frustration to an otherwise satisfactory experience.”
Review 2: “The customer service was somewhat satisfactory, but there’s certainly room for improvement in their communication and timeliness.”
Frequently Asked Questions
Q: How long does a typical transmission rebuild take?
A: A transmission rebuild typically takes between 3 to 5 days, depending on the availability of parts and the complexity of the job.
Q: Do you offer towing services for vehicles that are not operational?
A: Yes, Hernandez Auto Repair offers towing services for vehicles that are not drivable to their shop for repairs.
Q: What kind of warranty do you provide on your repair services?
A: They offer a 12-month/12,000-mile warranty on most repair services, ensuring peace of mind for their customers.
Q: Are appointments necessary, or do you accept walk-ins?
A: While appointments are recommended to ensure timely service, they do accept walk-ins based on availability.
Q: Do you provide estimates before work is done?
A: Yes, they offer detailed estimates before starting any repair work, so customers can make informed decisions.