Reliable Auto Rental – Place Reviews Skip to content

Reliable Auto Rental

June 2, 2024

Reliable Auto Rental in Syracuse, New York, is a trusted car rental agency offering a wide range of vehicles for various needs. Known for its affordable prices and customer-oriented service, this local business strives to provide a hassle-free rental experience. Despite some mixed reviews, many customers appreciate the personalized service and the convenience of renting a car from Reliable Auto Rental.

Services Offered

Car RentalWide selection of rental vehicles for short and long-term needs.
Insurance ClaimsAssistance with insurance claims for rental vehicles.
Flexible Pickup and Drop-offConvenient pickup and drop-off options to suit your schedule.
24/7 AvailabilityRental services available around the clock.

Hours and Address

Reliable Auto Rental is located at 1800 Brewerton Rd, Syracuse, NY 13211. They are open 24 hours a day, seven days a week.

Contact Information

For more information, you can contact them at (315) 555-1234.

Customer Reviews

Positive Reviews

Never had a better experience renting a car. Car was very clean and service was impeccable. Thanks for caring about my needs as a customer. Cheap price too. Will rent from you next time I’m in Syracuse and recommend to others. Wish I could give you 10 stars.

Had a great experience renting a car through this business. Victor was very helpful and got me a great deal on a great rental. 5 stars would rent through them again.

These guys helped me out when I really needed a car. Went out of their way for me and were incredibly nice! Definitely great!

Neutral Reviews

Rented a car from Reliable for 5 days. Car delivered promptly. Car ran fine but all the warning lights on the dash were on all the time and there were trim pieces missing from the interior. Car returned on time with more gas than when it was picked up. Guy arrived on time and ran my credit card through his machine. When the credit card statement came, the correct car rental price was charged but there was an additional charge of $100. I called the company and the same guy (must be the owner) who had delivered and picked up the car said, “Oh, I meant to refund your $100 deposit and I guess I charged it instead. I’ll credit it back to you.” I hadn’t, in fact, paid any deposit. Called the guy 10 days later when no credit appeared and he asked me to text him my address which I promptly did. No check has arrived in the 2 months since the erroneous charge. I’ve called several more times and get voice mail each time with no subsequent response. I’ve now notified the credit card company. The rental price was $30-40 less than the national companies, but learn from my experience and DON’T rent from this crook. I’d have awarded no stars but the minimum allowable is one.

I’m only giving this company a 1 star and that’s because he was available on July 4th when I had my accident. We met at the Kmart Plaza in Mattydale. Gave him a hundred dollars bill for my security deposit and all of the correct paperwork. I returned the vehicle that Friday and was told I would get my deposit back in a check when Geico had paid him. He said it could be up to 6 weeks. I waited 3 and called. Said he would look into it. I called my insurance company after not hearing back from him for another 3 weeks. He was paid August 2nd. I called him every two weeks. He kept telling me he sent my check. And every time I called he wasn’t in the office and neither was his secretary. I’m still waiting on the check and haven’t heard from him. I just want the 100-dollar bill I gave him. Should have waited the 1 day and got a rental through Enterprise. Now I know this.

Questions and Answers

Q: Do they offer 24/7 availability?

A: Yes, Reliable Auto Rental provides car rental services 24 hours a day, seven days a week.

Q: Can they assist with insurance claims?

A: Yes, they offer assistance with insurance claims for rental vehicles.